E-commerce and ERP in practice with Business Central
Are you thinking about how to upgrade your e-shop or online order system to the next level?
Whether you are just considering eCommerce, or already have a solution and are now looking for an ERP that works seamlessly with it, you are in the right place.
From our experience, integrating ERP and eCommerce is currently the fastest way to increase revenue, reduce costs, and simplify day-to-day operations. The key is to choose the right direction and the right tools, which will deliver visible results almost immediately.
For us, the most effective combination is Microsoft Dynamics 365 Business Central together with a well-chosen eCommerce solution. Let us show you why.
Introduction
E-commerce is a rapidly evolving area that increasingly impacts both consumers and companies. More and more consumers prefer to shop comfortably from home, including home delivery or pickup points such as Zásilkovna. Businesses are left with no choice but to adapt.
The days when building a quality e-shop meant investing millions are long gone. Back then, automation of related documents was virtually non-existent. Today, the situation is completely different.
Microsoft Dynamics 365 Business Central now comes with a standard connection to the Shopify platform provided directly by Microsoft. On top of that, third-party providers are competing to offer comprehensive eShop solutions. You install a component in Business Central, launch the e-shop, and within a few days and with minimal investment, you can start operating your own online store fully integrated with your ERP system.
The latest versions of Business Central also include automated document delivery to predefined customer addresses. This significantly reduces manual work and improves overall efficiency thanks to the high level of automation and streamlined customer communication.
Shopify
Shopify Inc., based in Ottawa, Ontario, operates a cloud-based eCommerce platform for both B2B and B2C sales. Standard modules include support for sales, payments, marketing, shipping, inventory management, transaction handling, and tools for engaging customers and sales representatives.
In each country, you can work with a local partner to build your own online store. If you’re an experienced IT specialist, you can even build your e-shop independently using this platform.
In the Czech Republic, additional modules are available that connect to payment gateways, carriers, and pickup points. Shopify is one of the most widespread eCommerce platforms in the world and continues to grow in popularity.
The Shopify Connector is a standard part of Microsoft Dynamics 365 Business Central in the form of a module provided directly by Microsoft. It allows you to export product cards, images, and individual pricing from Business Central to the Shopify e-shop. It also supports importing sales orders back into Business Central.
Dynamics eShop
This product consists of two parts – a module within Microsoft Dynamics 365 Business Central, and the eShop itself, which communicates with Business Central via the installed module. It is a third-party solution delivered through implementation and tailored web design.
You can choose from a wide range of pre-made templates or request a fully custom design created by Dynamics eShop Inc. based on your brand and visual identity.
Dynamics eShop Inc. operates offices in the USA, UK, Germany, India, and Australia. The product is implemented by Essence International s.r.o. in cooperation with several branches, primarily the German office, which is geographically closest.
At Essence International s.r.o., we have hands-on experience with implementations in the Czech Republic, Slovakia, and Hungary. You can see Dynamics eShop in real operation here:
A notable international project is the implementation for CITIZEN Watch.
More information is available on the official website of Dynamics eShop Inc.
Additional Modules
Worth highlighting is the wide range of modules that can be used within the Dynamics eShop solution. You can run a fully integrated B2C e-shop for end customers, or a sophisticated B2B customer portal that fully respects the logic and structure of Business Central, including complex customer-specific pricing.
Another useful feature is the Sales Portal, which allows your sales reps to serve their clients directly through the e-shop without requiring a Business Central license.
Custom E-shop
If you already have your own e-shop or your needs go beyond what Shopify and Dynamics eShop offer, Microsoft Dynamics 365 Business Central is flexible enough to integrate with your custom e-shop via API.
As your implementation partner, we can help you prepare a custom connection to ensure that your e-shop is fully and optimally integrated into your overall ERP solution.
Pictures
Example of Shopify Connector extension management in Microsoft Dynamics 365 Business Central
Example of Dynamics eShop extension management in Microsoft Dynamics 365 Business Central
Product card detail in the Dynamics eShop solution integrated with Microsoft Dynamics 365 Business Central
Interface of an e-shop built with Dynamics eShop and integrated with Microsoft Dynamics 365 Business Central
Contact Us
Have questions? Don’t hesitate to contact us, and we’ll be happy to answer them.
+420 739 054 191 
info@essencebs.com 
