Essence at GECOM 2026: AI, processes and firm stability

The main topic focused on company stability in the age of AI and a question many organizations are asking today:

How can companies set up processes and systems so they are not dependent on a single individual?

The presentation demonstrated a practical approach to how modern technologies can help build stable and sustainable organizations.

Among the topics discussed were:

• working with an internal company knowledge base

• using AI agents that operate with real company data

• connecting processes across departments

• using the ERP system Microsoft Dynamics 365 Business Central as a contextual source for decision-making

The goal is not to replace people with technology.
The goal is to free up people’s capacity for higher-value work while strengthening organizational resilience and knowledge sharing.

The day also provided a great opportunity to meet conference participants, discuss their real business challenges and exchange perspectives on how companies are preparing to work with AI in everyday operations.

We would like to thank the organizers of GECOM 2026 for the great atmosphere and everyone who attended our session or stopped by for a discussion.

Microsoft Journey Presentation: Connecting Essence and TD SYNNEX Expertise

One of the winners of our LEGO giveaway at the Essence booth during GECOM 2026.

Frequently Asked Questions from GECOM 2026

How can AI contribute to company stability?
AI can support company stability by working with the context of business data. This allows employees to access information faster, make data-driven decisions and share knowledge across the organization.

Why is process substitutability important for companies?
If key information and procedures exist only in the minds of individual employees, the organization becomes vulnerable. Properly designed systems and processes help share knowledge and ensure continuity of work.

What role does an ERP system play in this?
An ERP system, such as Microsoft Dynamics 365 Business Central, connects data across departments. It becomes an important source of context for business management as well as for AI-driven tools and automation.

Is AI meant to replace employees?
No. The goal is not to replace people with technology. AI helps automate routine tasks and frees up employees’ capacity so they can focus on work with higher added value.

Interested in seeing real examples of how AI and Microsoft Dynamics 365 Business Central can support your business?
Contact us and we will gladly walk you through real-world scenarios.